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Digital Marketing Specialist | $70K-$90K + Remote | High Growth Contact Center SaaS Company

PhillyTech.Co
Full-time
Remote
Worldwide

πŸ“Œ Core Information

πŸ”Ή Job Title: Digital Marketing Specialist

πŸ”Ή Company: PhillyTech.Co (recruiting for a Contact Center SaaS Company)

πŸ”Ή Location: Remote (preference for candidates within commuting distance to Plano, Texas)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: 🌐 Digital Marketing, πŸš€ Growth Marketing

πŸ”Ή Salary Range: $70K-$90K


πŸ“Œ Essential Job Details

πŸš€ Job Overview

This Digital Marketing Specialist role combines digital marketing and product marketing responsibilities in a fast-growing contact center SaaS company. You'll drive pipeline growth through paid acquisition, optimize conversion rates, manage marketing automation, and craft compelling product narratives. Working with a fractional CMO, you'll be responsible for both lead generation strategies and creating sales enablement materials that differentiate the company's unified communications and consumer payment platform in the marketplace.

ASSUMPTION: Based on the mention of working with a fractional CMO, this appears to be a role where you'll have significant autonomy but with strategic guidance, typical in growth-stage SaaS companies with lean marketing teams.


πŸ“‹ Key Responsibilities

Digital Marketing (Growth Marketing):

  • βœ… Develop and manage paid acquisition campaigns (Google Ads, LinkedIn, retargeting)
  • βœ… Improve SEO performance and content distribution for lead generation
  • βœ… Continuously A/B test and experiment with new demand-generation tactics for specific market verticals
  • βœ… Manage content development, design, and production of all marketing materials
  • βœ… Maintain online business profiles and social media presence
  • βœ… Engage and manage third-party talent (agencies, designers, editors, video producers)

Product Marketing:

  • βœ… Own product marketing strategy, including competitive analysis and differentiation
  • βœ… Create sales enablement materials (decks, one-pagers, battle cards, case studies)
  • βœ… Collaborate on brand/portfolio positioning to ensure brand consistency
  • βœ… Lead product launches across teams to drive adoption

🎯 Required Qualifications

Education: BS/BA degree in Marketing or Communications

Experience: 3-6+ years of SaaS B2B digital marketing or product marketing experience (ideally both)

Skills:

  • Deep expertise in paid acquisition (Google Ads, LinkedIn, paid social)
  • Hands-on experience with marketing automation (HubSpot, Marketo, or similar)
  • Proven ability to differentiate products in competitive markets
  • Experience creating sales enablement materials
  • Understanding of buyer personas and brand strategy
  • Strategic thinking and customer insight translation
  • Strong storytelling and messaging abilities
  • Experience with creative tools (Adobe Creative Suite, Camtasia, etc.)
  • Ability to manage outsourced partners and suppliers
  • Excellent communication and writing skills

Preferred: Digital Marketer Certifications


πŸ’° Compensation & Benefits

Salary Range: $70K-$90K

Benefits:

  • Competitive benefits package (details not specified)
  • Collaborative, innovative, and supportive work environment
  • Opportunity to drive revenue growth in a high-impact role
  • Work with a fractional CMO to accelerate strategy & execution
  • Career growth opportunities in a fast-growing company
  • Fully remote work option (or hybrid if desired)

Industry Comparison: This salary range is competitive for a Digital Marketing Specialist role in the SaaS industry, particularly for a remote position. The range aligns with mid-level marketing specialists in the tech sector.

ASSUMPTION: While specific details about healthcare, retirement, and other standard benefits aren't provided, the mention of a "competitive benefits package" suggests industry-standard offerings are likely included.


πŸ“Œ Applicant Insights

πŸ” Company Context

Industry Position: Named a top 10 contact center solution provider, this SaaS company offers unified communications, consumer payment tools, intelligence-based automation, and real-time analytics for contact centers.

Company Size: Not explicitly stated, but described as "fast-growing"

Company Stage: Growth stage, with solutions that can scale from startups to global enterprises

ASSUMPTION: Based on the description of a "fast-growing" company with a platform capable of handling "thousands of users in multiple sites globally," this appears to be a well-established growth-stage company, likely with significant funding and a substantial existing customer base rather than an early-stage startup.


πŸ“Š Role Analysis

Career Level: Mid to Senior level (based on 3-6+ years experience requirement)

Reporting Structure: Likely reports to or works closely with the fractional CMO

Team Size/Composition: Not specified

Growth Opportunities: The listing mentions "career growth opportunities" in a fast-growing company, suggesting potential for advancement as the company scales

ASSUMPTION: Given the broad scope of responsibilities across both digital marketing and product marketing, this appears to be a role where you would likely have considerable autonomy and ownership of marketing initiatives, potentially with opportunities to specialize or expand your team as the company grows.


🌍 Location & Work Environment

Office Type: Fully remote, with option for hybrid if desired

Geographic Context: While remote, there is "higher preference" for candidates within commuting distance to Plano, Texas (a technology hub in the Dallas metro area with a lower cost of living than many major tech centers)

Work Schedule: Not specified, likely standard business hours

Regional Considerations: Plano is part of the growing Dallas-Fort Worth tech corridor with a substantial business presence and no state income tax in Texas

ASSUMPTION: The preference for candidates near Plano suggests there may be occasional in-person meetings or events, though the role is described as fully remote. The job listing doesn't specify any requirements for specific working hours or time zones, though alignment with a Texas-based team would likely be beneficial.


πŸ’Ό Interview & Application Insights

Typical Process: For SaaS marketing roles at this level, the interview process typically includes:

  • Initial recruiter/HR screening
  • Interview with the hiring manager (likely the CMO)
  • Portfolio review or marketing case study presentation
  • Cross-functional interviews with sales and product teams
  • Final executive round

Key Assessment Areas:

  • Demonstrated results from previous paid acquisition campaigns
  • Product marketing storytelling abilities
  • Experience with marketing automation and analytics
  • Ability to collaborate cross-functionally, especially with sales
  • Strategic thinking and adaptability to a fast-growing environment

Application Tips:

  • Highlight specific metrics and results from past digital marketing campaigns
  • Include examples of product messaging and sales enablement materials you've created
  • Emphasize experience working directly with sales teams
  • Showcase your understanding of B2B SaaS customer journeys
  • Mention experience with relevant marketing tools and platforms

ATS Keywords: SaaS, B2B marketing, digital marketing, paid acquisition, Google Ads, LinkedIn ads, marketing automation, product marketing, sales enablement, competitive analysis, HubSpot, Marketo, content development, lead generation

ASSUMPTION: These insights are based on industry standards for similar SaaS marketing roles and may vary based on this specific company's practices.


πŸ› οΈ Tools & Technologies

Marketing Platforms: Google Ads, LinkedIn Ads, HubSpot/Marketo or similar marketing automation

Creative Tools: Adobe Photoshop, InDesign, Premiere, After Effects, Camtasia, Explaindio

Analytics: Google Analytics, SEO tools, A/B testing platforms

Content Management: CMS platforms, social media management tools

ASSUMPTION: While specific analytics and content management platforms aren't mentioned, expertise in these areas is implied by the responsibilities. Knowledge of CRM systems like Salesforce would likely be valuable given the B2B SaaS context, though not explicitly required in the listing.


πŸ‘” Cultural Fit Considerations

Company Values: Innovation, growth, collaboration, and customer-centric solutions appear to be valued based on the company description

Work Style: The role suggests a self-directed individual who can balance strategic thinking with hands-on execution, experimental mindset (A/B testing mentioned), and cross-functional collaboration

Self-Assessment Questions:

  • Are you comfortable with both strategic planning and tactical execution?
  • Do you thrive in fast-growing environments where responsibilities may evolve?
  • Are you equally interested in data-driven marketing and creative storytelling?
  • Can you effectively collaborate with sales teams to drive revenue?
  • Are you comfortable managing third-party vendors and agencies?

ASSUMPTION: Based on the description of a "collaborative, innovative, and supportive work environment" and the emphasis on experimentation, the company culture likely values creative problem-solving and continuous improvement. The wide range of responsibilities suggests they prefer versatile marketers who can wear multiple hats.


⚠️ Potential Challenges

  • The role spans both digital marketing and product marketing, which are often separate specialties, requiring versatility and broad expertise
  • Managing creative production, paid acquisition, and product positioning simultaneously could lead to competing priorities
  • Working with a fractional CMO may mean less day-to-day marketing leadership guidance than with a full-time CMO
  • In a fast-growing company, processes and strategies may need to evolve quickly
  • Remote work, while convenient, may require extra effort to collaborate effectively with sales and product teams

ASSUMPTION: These potential challenges are based on the breadth of responsibilities described and the company's growth stage, not specific issues mentioned by the employer.


πŸ“ˆ Similar Roles Comparison

This role combines responsibilities that are often split across multiple positions:

  • Demand Generation Manager: This role includes the paid acquisition and lead generation aspects, but goes beyond with product marketing responsibilities
  • Product Marketing Manager: Includes the positioning, messaging, and sales enablement aspects, but with additional demand generation duties
  • Growth Marketing Manager: Closest match in terms of result orientation and experimental mindset, but with added product marketing elements
  • Marketing Manager: Similar in breadth but more specialized in the B2B SaaS context

ASSUMPTION: This comparison is based on standard industry roles and structures. The combined nature of this position suggests a lean marketing team where one person needs to cover multiple areas of expertise.


πŸ“ Sample Projects

Based on the responsibilities listed, someone in this role might work on:

  • Building and optimizing multi-channel paid acquisition campaigns targeting specific contact center buyer personas
  • Creating a competitive battle card that highlights key differentiators for the sales team
  • Developing an SEO-optimized content strategy to drive organic traffic from contact center decision-makers
  • Coordinating the creation of case studies showcasing ROI for different industry verticals
  • Leading the go-to-market strategy for a new product feature launch
  • Implementing and optimizing lead nurturing workflows in HubSpot or Marketo
  • A/B testing landing pages to improve conversion rates for specific campaigns

ASSUMPTION: These projects are illustrative examples based on the listed responsibilities and typical activities in similar SaaS marketing roles.


❓ Key Questions to Ask During Interview

  • What are the key marketing metrics and KPIs that will define success in this role?
  • How is the marketing function currently structured, and how does it collaborate with sales and product teams?
  • What are the biggest challenges in differentiating your solution in the contact center market?
  • Can you tell me more about your current customer acquisition strategy and which channels have been most effective?
  • What marketing automation and analytics platforms are currently in place?
  • How would you describe the working relationship with the fractional CMO?

ASSUMPTION: These questions are suggested based on the role type and may need adaptation for specific interviews.


πŸ“Œ Next Steps for Applicants

  1. Optimize your resume: Include keywords like "SaaS marketing," "B2B digital marketing," "paid acquisition," and "product marketing" to pass ATS screening
  2. Prepare your portfolio: Gather examples of both digital marketing campaigns and product marketing materials you've created
  3. Research the company: Look into the contact center SaaS market and competitive landscape
  4. Connect with SaaS Talent: The job is posted through SaaS Talent (www.saas-talent.com), which describes itself as more than a recruiting company - "a hiring, business development and growth partner"
  5. Prepare to discuss results: Be ready with specific metrics and outcomes from previous digital marketing initiatives
  6. Consider location: If you're not near Plano, Texas, be prepared to discuss your remote work experience and how you'll collaborate effectively

πŸ“Œ Disclaimer

⚠️ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.